what is reputation management and why is it important?
If you’ve ever bought anything online, you’ve encountered a typical online review. You might have found an aggregated “star” rating for a product you wanted to buy, or a poorly-spelled review about one user’s traumatic experience with it. Though customer reviews range in thoroughness and comprehensibility, they do hold a powerful effect on the behavior of your audience—and therefore, the performance of your brand and business.
The number of online consumers who read and trust online reviews is increasing. According to a survey by BrightLocal, 88% of people view company online reviews with as much trust as a recommendation from a close friend or relative, and 94% of people look at a business's online reviews before deciding to buy from them.
We have a reputation management system that is the most efficient way for you to get 5-star reviews on Google, Facebook, and other websites that matter, while also intercepting negative reviews and allowing you the ability to reach out to disgruntled customer and salvage the relationship and their future business.
The number of online consumers who read and trust online reviews is increasing. According to a survey by BrightLocal, 88% of people view company online reviews with as much trust as a recommendation from a close friend or relative, and 94% of people look at a business's online reviews before deciding to buy from them.
We have a reputation management system that is the most efficient way for you to get 5-star reviews on Google, Facebook, and other websites that matter, while also intercepting negative reviews and allowing you the ability to reach out to disgruntled customer and salvage the relationship and their future business.
